This return and refund policy indicates the context in which you are eligible for a return and/or a refund on your order. This policy covers our online sales.
The refund can only be entertained if the product does not reach the customer.
Cancellation / Return / Exchange Policy
If you have any question that is not covered by this policy, you may contact our customer service and support team directly through live chat or email.
The return can be executed if two situations persists, 1) if the product is received damaged or 2) the product is different from what has been ordered
The refund will cover your order amount including shipping cost, unless you have chosen a non-standard delivery method such as expedite or express shipping.
We may not refund the shipping cost for order that are partially returned.